Eastwell Manor, Champneys Hotel & Spa Ashford | Ashford (Kent) ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Eastwell Park, Boughton Lees, Ashford (Kent), United Kingdom, TN254HR

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

380 sq. feet

Bed options:

1 Double bed

Garden view

Shower

Coffee machine

room details

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Classic Double Room

Max:

2 persons

305 sq. feet

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Suite

Max:

4 persons

485 sq. feet

Bed options:

1 Double bed

Garden view

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Ashford (Kent) 3.0 mi

Airports

London City (LCY) 56.7 mi

London Gatwick (LGW) 62.0 mi

Train

Wimbledon 49.8 mi

Bus

Bus stop1700 ft

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delectable High Tea

During my stay on 2024-01-15, I had the pleasure of trying the High Tea at the Lounge Bar. The selection was exquisite, and the flavors burst in my mouth, especially the delicate pastries and the rich tea. It was the perfect way to unwind and indulge.

Jessica Brown. Australia, 2024-01-15Read full review on

Serene Spa Experience

On 2024-03-22, I visited the spa facilities and was truly impressed. The relaxation rooms were well-equipped and offered a peaceful escape, making my massage experience all the more enjoyable. The comfortable loungers by the pool enhanced my relaxation.

Michael214. United States, 2024-03-22Read full review on

Well-Equipped Kitchen

I booked a self-catering cottage for a getaway on 2024-05-10. The kitchen was remarkably well-equipped with modern appliances and tasteful decor, making meal preparation a joy. I loved having everything I needed at my fingertips.

Sarah Thompson. Canada, 2024-05-10Read full review on

Invigorating Activities

My stay on 2024-07-30 included access to various sports facilities. The availability of badminton courts was a fun surprise, and I greatly enjoyed a casual game in the picturesque surroundings. It added a healthy twist to my vacation.

AdamClark74. New Zealand, 2024-07-30Read full review on

What’s included

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Locker room
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Tennis court
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Free Wi-Fi in rooms
Heating
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Eastwell Park, Boughton Lees, Ashford (Kent), United Kingdom, TN254HR

Map view

street view

Eastwell Park, Boughton Lees, Ashford (Kent), United Kingdom, TN254HR

City landmarks

Eastwell Court Eastwell Manor

The Hawking Centre

2300 ft

Church of St. Mary's Eastwell

2200 ft

Church

Saint Christopher's Church

2700 ft

War Memorial

2900 ft

Baptist Chapel

3500 ft

Market

Perry Court Farm

1.3 mi

Church of St Cosmas and St Damian

1.1 mi

Moat

1.1 mi

Church

All Saints' Church

1.1 mi

Oast House

1.2 mi

Church of St Mary

1.5 mi

Kennington United Reformed Methodist Church

1.3 mi

Golf Course

Ashford Golf Club

1.9 mi

Church

Parish Church of St. Mary the Virgin

1.6 mi

Play Sculpture and Picnic Furniture

1.7 mi

B52

1.8 mi

Parks

Godinton House and Gardens

3.1 mi

Challock Methodist Church

1.9 mi

Lime Kiln

1.9 mi

Church

Church of St Cosmas & St Damian

2.0 mi

The Last Eleven Years

2.1 mi

Mall

Eureka Entertainment Centre

2.1 mi

Walkway

2.1 mi

Church

Wye Parish Church of St Gregory and St Martin

2.4 mi

Willesborough Road

Conningbrook Lakes Country Park

2.5 mi

Untitled Artwork

2.2 mi

The Church of Jesus Christ of Latter-day Saints

2.2 mi

Beech Court Canterbury Road

Beech Court Gardens

2.5 mi

Nearby

Well

100 ft

Restaurants

The Manor Restaurant

2100 ft

Faversham Road Eastwell Park

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

5.0

Location

8.5

Service

5.0

Dining

6.4

Luna

United Kingdom, January 2025

8.6/10

My stay at Eastwell Manor was an overall delightful experience. The hotel’s historical charm truly captivated me, and the spa facilities were fantastic, offering a real sense of relaxation. The food quality in both the restaurant and the spa was impressive. However, the service flow could be improved, especially during busy times, which detracted slightly from the overall experience. Despite a few minor issues, I left feeling rejuvenated and satisfied with my visit.

Rooms

9.0

The rooms were stylish and well-decorated, providing a comfortable retreat. I appreciated the spaciousness and modern touches, although it was a bit chilly initially.

Service

7.0

The staff was generally helpful and friendly, but I felt they were a bit overwhelmed during peak times, which led to occasional delays.

Location

9.0

The grounds are beautifully maintained and perfect for leisurely strolls, adding to the peaceful atmosphere of the retreat.

Dining

8.0

Dining was a highlight with fresh, well-prepared meals, though we had a minor delay with our breakfast service that could have been better managed.

Facilities

10.0

The spa facilities were top-notch, offering a variety of relaxation options and great treatment quality, enhancing my overall experience.

Malcolm

United Kingdom, January 2025

5.2/10

My visit to the hotel left me feeling disappointed after some high hopes. While the grounds are beautiful, the service and room quality were not what I expected for a five-star establishment. I encountered numerous issues during my stay, particularly with staff attentiveness and room cleanliness. However, some positive aspects included the quality of food served and the scenic areas to explore on the property.

Rooms

5.0

The room was quite basic and not particularly clean, with a locked cupboard next to the bed that made noise. The floors could have used a good sweep, making the space feel less cozy.

Service

5.0

The service was severely lacking, with long wait times for food and drinks. I often felt ignored, and the staff seemed overwhelmed and undertrained.

Location

8.0

The location is gorgeous, surrounded by beautiful scenery, making it feel like a getaway from the everyday hustle.

Dining

6.0

Dining was mixed; although the food was delicious when it arrived, the service was disorganized, and orders took too long to be taken care of.

Facilities

5.0

Facilities were decent, with some nice areas for relaxation, but there seemed to be a lack of oversight in maintenance.

Leo

United Kingdom, November 2024

5.0/10

My stay at Champneys was incredibly disappointing. While the spa facilities were decent and the grounds had potential, the service and room conditions were unacceptable. It felt more like a horror film with peeling wallpaper and broken amenities. After several visits to reception to sort out issues, I left feeling stressed instead of relaxed. I would not recommend this hotel given the poor management and lack of maintenance.

Rooms

5.0

The room was in poor condition, with peeling walls and a malfunctioning toilet. It felt more like someone's guest room than a hotel.

Service

5.0

The service at both the reception and restaurant was very slow and uncoordinated. I often had to go to reception multiple times to get issues resolved.

Location

Dining

5.0

While the food had great potential, the slow service overshadowed the dining experience. It took far too long to get our orders.

Facilities

6.0

The spa facilities were adequate but in need of updating. The overall maintenance of the grounds left much to be desired as well.

Christina

United Kingdom, November 2024

6.4/10

My stay at the hotel started on a disappointing note with a room that did not meet expectations, but after moving to a different room, I found it to be quite nice despite a few maintenance issues. The grounds of the hotel are beautifully kept and the dining experience was enjoyable, particularly the afternoon tea which had some delightful offerings. However, the lack of attention to detail in the rooms significantly affected my overall experience.

Rooms

5.0

Initially, the room I received was poorly finished with several issues, including broken skirting boards and non-functional lights, which was quite frustrating given the price. The second room, while nicer, still had maintenance issues such as a light out and peeling wallpaper.

Service

6.0

The staff was polite, but I found the service to lack warmth. There was no apology when I had to change rooms, which felt dismissive.

Location

8.0

The grounds of the hotel are stunning and provide a lovely environment to walk around. I enjoyed the historic elements of the building, although some areas seem to be under-maintained.

Dining

7.0

The afternoon tea was fantastic, especially the gluten-free options. However, the sandwiches could have been more exciting and varied.

Facilities

7.0

The spa facilities were relaxing and provided a good retreat, although some areas showed signs of age and needed attention.

Lily

United Kingdom, October 2024

6.6/10

My stay at the hotel had its ups and downs. The location was beautiful and the outdoor scenery was stunning, perfect for a tranquil retreat. However, the dining experience was marred by service issues, and the management seemed overwhelmed. While the spa treatments were fantastic, the overall service could definitely use improvement.

Rooms

6.0

The room I stayed in was charming but quite small and a bit chilly. There were some cobwebs, and the heated towel rail didn't work, making post-shower moments quite uncomfortable.

Service

5.0

While some staff members were friendly, the service was often slow and disorganized. There were moments when it felt like the team was short-staffed and overwhelmed, especially during busy times.

Location

9.0

The hotel's location is truly lovely, surrounded by beautiful gardens that provide a peaceful atmosphere. It definitely adds to the appeal of the entire experience.

Dining

6.0

The quality of food was quite good, especially at the Spa restaurant. However, the overall dining experience was hampered by slow service and mix-ups with orders.

Facilities

7.0

The spa facilities were wonderful, offering a range of treatments, and the pool area was a great place to relax. However, improvements in upkeep for some areas would greatly enhance the experience.