Eastwell Manor, Champneys Hotel & Spa | Ashford (Kent) ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Eastwell Park, Boughton Lees, Ashford (Kent), United Kingdom, TN254HR

“Nestled amidst stunning gardens, the hotel is perfectly situated for a romantic getaway and leisurely strolls.”view full review

Eastwell Manor, Champneys Hotel & Spa features a luxury spa and is set among extensive gardens and grounds, making it a distinguished 4-star hotel. Guests can enjoy an array of spa treatments, fine dining, and elegant accommodations in a historic setting.

Rooms & Amenities

Elegant rooms in the Eastwell Manor hotel offer a variety of styles, including luxe rooms with stunning garden views and contemporary Mews suites. Many accommodations feature traditional four-poster beds and en-suite bathrooms, providing both comfort and charm.

Dining Options

Dining options at Eastwell Manor include the Brasserie at The Manor, serving modern cuisine with garden views, and the stylish spa restaurant focusing on healthy eating. Afternoon tea, featuring locally sourced dishes, elevates the culinary experience.

Leisure Facilities

The hotel features a comprehensive spa with indoor and outdoor pools, a hydro pool, and various wellness classes including yoga and aqua fit. Additional leisure activities include tennis courts, croquet, and recreational games across 25 hectares of landscaped grounds.

Services & Events

Eastwell Manor offers professional event services, with dedicated conference organizers ensuring seamless business meetings or social events. The property includes various function rooms suitable for small gatherings or large parties, complete with complimentary Wi-Fi.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

35 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Classic Double Room Manor

Max:

2 persons

28 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Suite

Max:

2 persons

45 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Ashford (Kent) 4.8 km

Airports

London City (LCY) 91.3 km

London Gatwick (LGW) 99.7 km

Train

Wimbledon 80.1 km

Bus

Bus stop500 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Retreat

“The spa facilities provided a calming escape, featuring a serene atmosphere and a wide array of rejuvenating treatments.” view full review

Delicious Afternoon Tea

“The afternoon tea was a good experience, offering a stunning presentation of fresh sandwiches and exquisite pastries.” view full review

Invigorating Pool Area

“The outdoor pool area was a refreshing highlight, with crystal-clear water and plenty of loungers for relaxation.” view full review

Excellent Event Spaces

“The meeting facilities were well-equipped and spacious, making it easy to host our group event comfortably.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Wi-Fi in rooms
Heating
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Eastwell Park, Boughton Lees, Ashford (Kent), United Kingdom, TN254HR

Map view

Eastwell Park, Boughton Lees, Ashford (Kent), United Kingdom, TN254HR

City landmarks

Landmark

The Hawking Centre

680 m

Landmark

Church of St. Mary's Eastwell

650 m

Church

Saint Christopher's Church

810 m

Landmark

War Memorial

880 m

Landmark

Baptist Chapel

1.1 km

Market

Perry Court Farm

2.2 km

Landmark

Church of St Cosmas and St Damian

1.9 km

Landmark

Moat

1.7 km

Church

All Saints' Church

1.9 km

Landmark

Oast House

1.9 km

Landmark

Church of St Mary

2.3 km

Landmark

Kennington United Reformed Methodist Church

2.1 km

Golf Course

Ashford Golf Club

3.0 km

Church

Parish Church of St. Mary the Virgin

2.6 km

Landmark

Play Sculpture and Picnic Furniture

2.8 km

Landmark

B52

2.9 km

Park

Godinton House and Gardens

5.0 km

Landmark

Challock Methodist Church

3.1 km

Landmark

Lime Kiln

3.1 km

Church

Church of St Cosmas & St Damian

3.2 km

Landmark

The Last Eleven Years

3.3 km

Mall

Eureka Entertainment Centre

3.4 km

Landmark

Walkway

3.4 km

Church

Wye Parish Church of St Gregory and St Martin

3.8 km

Landmark

Conningbrook Lakes Country Park

4.0 km

Landmark

Untitled Artwork

3.6 km

Landmark

The Church of Jesus Christ of Latter-day Saints

3.6 km

Landmark

Beech Court Gardens

4.0 km

Nearby

Well

20 m

Restaurants

The Manor Restaurant

630 m

Faversham Road Eastwell Park

Reviews and Ratings

Reviews from guests about their experience.

98%

loved their spa retreat and can’t wait to return.

9.8/10

Perfect

Rooms

5.0

Location

8.5

Service

5.0

Dining

6.4

Luna

United Kingdom, January 2025

8.6/10

My stay at Eastwell Manor was an overall delightful experience. The hotel's historical charm truly captivated me, and the spa facilities were fantastic, offering a real sense of relaxation. The food quality in both the restaurant and the spa was impressive. However, the service flow could be improved, especially during busy times, which detracted slightly from the overall experience. Despite a few minor issues, I left feeling rejuvenated and satisfied with my visit.

Rooms

9.0

The rooms were stylish and well-decorated, providing a comfortable retreat. I appreciated the spaciousness and modern touches, although it was a bit chilly initially.

Service

7.0

The staff was generally helpful and friendly, but I felt they were a bit overwhelmed during peak times, which led to occasional delays.

Location

9.0

The grounds are beautifully maintained and perfect for leisurely strolls, adding to the peaceful atmosphere of the retreat.

Dining

8.0

Dining was a highlight with fresh, well-prepared meals, though we had a minor delay with our breakfast service that could have been better managed.

Facilities

10.0

The spa facilities were top-notch, offering a variety of relaxation options and great treatment quality, enhancing my overall experience.

Malcolm

United Kingdom, January 2025

6.4/10

My visit to the hotel left me feeling disappointed after some high hopes. While the grounds are beautiful, the service and room quality were not what I expected for a five-star establishment. I encountered numerous issues during my stay, particularly with staff attentiveness and room cleanliness. However, some positive aspects included the quality of food served and the scenic areas to explore on the property.

Rooms

5.0

The room was quite basic and not particularly clean, with a locked cupboard next to the bed that made noise. The floors could have used a good sweep, making the space feel less cozy.

Service

5.0

The service was severely lacking, with long wait times for food and drinks. I often felt ignored, and the staff seemed overwhelmed and undertrained.

Location

8.0

The location is gorgeous, surrounded by beautiful scenery, making it feel like a getaway from the everyday hustle.

Dining

6.0

Dining was mixed; although the food was delicious when it arrived, the service was disorganized, and orders took too long to be taken care of.

Facilities

5.0

Facilities were decent, with some nice areas for relaxation, but there seemed to be a lack of oversight in maintenance.

Leo

United Kingdom, November 2024

5.6/10

My stay at Champneys was incredibly disappointing. While the spa facilities were decent and the grounds had potential, the service and room conditions were unacceptable. It felt more like a horror film with peeling wallpaper and broken amenities. After several visits to reception to sort out issues, I left feeling stressed instead of relaxed. I would not recommend this hotel given the poor management and lack of maintenance.

Rooms

5.0

The room was in poor condition, with peeling walls and a malfunctioning toilet. It felt more like someone's guest room than a hotel.

Service

5.0

The service at both the reception and restaurant was very slow and uncoordinated. I often had to go to reception multiple times to get issues resolved.

Location

Dining

5.0

While the food had great potential, the slow service overshadowed the dining experience. It took far too long to get our orders.

Facilities

6.0

The spa facilities were adequate but in need of updating. The overall maintenance of the grounds left much to be desired as well.

Christina

United Kingdom, November 2024

7.0/10

My stay at the hotel started on a disappointing note with a room that did not meet expectations, but after moving to a different room, I found it to be quite nice despite a few maintenance issues. The grounds of the hotel are beautifully kept and the dining experience was enjoyable, particularly the afternoon tea which had some delightful offerings. However, the lack of attention to detail in the rooms significantly affected my overall experience.

Rooms

5.0

Initially, the room I received was poorly finished with several issues, including broken skirting boards and non-functional lights, which was quite frustrating given the price. The second room, while nicer, still had maintenance issues such as a light out and peeling wallpaper.

Service

6.0

The staff was polite, but I found the service to lack warmth. There was no apology when I had to change rooms, which felt dismissive.

Location

8.0

The grounds of the hotel are stunning and provide a lovely environment to walk around. I enjoyed the historic elements of the building, although some areas seem to be under-maintained.

Dining

7.0

The afternoon tea was fantastic, especially the gluten-free options. However, the sandwiches could have been more exciting and varied.

Facilities

7.0

The spa facilities were relaxing and provided a good retreat, although some areas showed signs of age and needed attention.

Lily

United Kingdom, October 2024

6.6/10

My stay at the hotel had its ups and downs. The location was beautiful and the outdoor scenery was stunning, perfect for a tranquil retreat. However, the dining experience was marred by service issues, and the management seemed overwhelmed. While the spa treatments were fantastic, the overall service could definitely use improvement.

Rooms

6.0

The room I stayed in was charming but quite small and a bit chilly. There were some cobwebs, and the heated towel rail didn't work, making post-shower moments quite uncomfortable.

Service

5.0

While some staff members were friendly, the service was often slow and disorganized. There were moments when it felt like the team was short-staffed and overwhelmed, especially during busy times.

Location

9.0

The hotel's location is truly lovely, surrounded by beautiful gardens that provide a peaceful atmosphere. It definitely adds to the appeal of the entire experience.

Dining

6.0

The quality of food was quite good, especially at the Spa restaurant. However, the overall dining experience was hampered by slow service and mix-ups with orders.

Facilities

7.0

The spa facilities were wonderful, offering a range of treatments, and the pool area was a great place to relax. However, improvements in upkeep for some areas would greatly enhance the experience.